consumers’ interests and France is ready to cooperate and share
experiences with Vietnam in this field.
The statement
was made by French Ambassador to Vietnam Jean Francois Girault at a
seminar entitled “Protecting Consumers from Asian and European Angles”
which opened in Hanoi on September 27.
The two-day
seminar is co-organised by the Vietnam-France Law House and the Ministry
of Industry and Trade (MoIT) with the support from the French Ministry
of Foreign Affairs and the International Francophone Organisation (OIF).
Speaking at the event, MoIT Deputy Minister Tran Tuan
Anh said that the rapid socio-economic development has not only brought
in many opportunities for consumers but also yielded violations of
their interests.
Meanwhile, there are many
shortcomings in the existing law’s regulations that raise difficulties
for the detection and settlement of violations, he added.
“Therefore, building a law on consumer protection is a necessary
requirement and an useful tool to protect the legitimate interests of
consumers,” Anh said, adding that the draft Law on Consumer Protection
is expected to be approved at the National Assembly’s upcoming session
scheduled for October this year.
According to Dr.
Nguyen Nhu Phat, Director of the Institute of State and Law under the
Vietnam Academy of Social Sciences, Vietnam’s law has acknowledged basic
rules on protecting consumers’ rights, including the rights to be
informed, to safety, to select and to complain as well as regulations on
responsibilities of agencies, units and individuals in protecting
consumers.
However, the protection of consumers in
Vietnam is still limited as few people know regulations on consumer
protection, he noted.
Experts from France, Thailand,
Cambodia and Laos emphasised the importance of protecting consumers’
interests in the market-oriented economy and integration process./.
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